What can I expect from working with Pots & Pines?

With Potsand Pines, you’ll receive a personalized landscape design experience. Starting with a discovery session, we guide you through design, budget, and materials. Our Blue, Silver, and Gold packages offer different customization levels, from essentials to luxury outdoor living, all carefully managed for qualityand style.

Can I customize the design once it’s started?

Yes, but with guidance. Our curated designs offer a variety of carefully selected plants, materials, and features, allowing some customization while ensuring efficiency and value.

What details should I prepare before we start?

For the best results, shareas much information as you can, suchas:
•Site plans or existing layouts of your homeand garden
•Digitalfileslike CAD or PDFs, ifavailable
•Photos capturing your garden from various angles, including important features like trees, fences, and structures
•Location details so we can understand the climateand sunlight
If you don’t haveany of these, no problem. We can arrange for a site survey to get everything we need.

How does the Pots & Pines experience begin?

Your landscape journey with us starts with a Personal Discovery Session. During thisconversation, we’ll dive into your vision, goals, and preferences for your outdoor space. Together, we’ll outline your design briefand select the best service option foryou.

Once we’realigned, we move on todesign creation! We’ll host one or two interactivedesign sessions to shape your ideal landscape. Finally, we introduce you toatrustedcontractor who will bring your new outdoor environment to life.

What does the design package include?

We offer three unique design packages—Blue, Silver, and Gold—each tailored to different levels of customization and project needs. The Blue Package provides essential design elements, the Silver Package offers semi-customized enhancements, and the Gold Package features fully personalized outdoor living. For a full comparison, please refer to our package chart, where you’ll  find a detailed break down of what each package offers in terms of consultation, furniture, and design features.

How long does the design phase take?

Generally, our process takes 4-6 weeks to complete:
•Concept sketching: 2 weeks (for customized projects)
•Design drafting: 2 weeks
•Finalization: 2 weeks

Basic

Price per m²: $5 (0-199 m²), $4 (200-399 m²), $3 (400-799 m²), $2 (800+ m²)

The Blue Package is ideal for those looking to create a beautiful, functional outdoor space with essential design elements. It includes a basic landscape plan, aselection of hardy plants, and essential hardscape features. Perfect for smaller projects, this package focuses on simplicity and practicality, providing an easy-to-maintain garden at an affordable price.

What’s included in the Blue Package?

Essential landscape design with basic plantand material recommendations.

How do consultations work in this package?

Includes 1-2 on-site visits to discuss layoutand initial setup.

Are detailed visualizations part of this package?

No, this package includes basic sketches for a streamlined design.

Can I choose specific plants?

Yes, from a standard selection suited for low-maintenance needs.

What kind of furniture optionsareavailable?

Basic recommendations only; furniture selection is limited.

How isaftercare handled?

Includes one follow-up visitandabasic care guide.

Enhanced

Price per m²: $8 (0-199 m²), $7 (200-399 m²), $6 (400-799 m²), $4 (800+ m²)

The Silver Package isastep up, offering enhanced design options foramore customized outdoor experience. With 2D CAD designs, expanded plant selections, and abroader range of hard scape elements, this package provides a balanced blend of styleand functionality. It’s perfectfor mid-sized projects and clients looking for a touch more personalization without going fully bespoke.

In addition to design upgrades, the Silver Package includes up to 4 on-site consultations and a seasonal maintenance plan, helping you achieve a cohesive look that fits your lifestyle. Clientsal so benefit from basic outdoor lighting optionsand semi-customized furniture recommendations, providing a comfortable and visually appealing outdoor space.

What makes the Silver Package different?

Offers 2D CAD designs,abroader plant selection, and enhanced hard scape options

How many consultationsare included?

Up to 4 visits for in-depth design discussions and adjustments.

Are lightingand water featuresavailable?

Basic outdoor lighting and standard water feature optionsare included

Can Iadd custom furniture?

Yes, we provide semi-customized outdoor furniture recommendations

What kind of plant variety is offered?

Moderate variety, including climate-adaptive options for a balanced look

How doesaftercare work?

Includes two follow-ups and a seasonal maintenance plan.

Premium

Price per m²:$11 (0-199 m²), $10 (200-399 m²), $9 (400-799 m²), $7 (800+ m²)

The Gold Package is our most comprehensive option, crafted for thoseseekingaluxurious, resort-like outdoor livingarea. This package includes full project management, from initial design through to execution, ensuring that every detail aligns with your vision. With CAD drawings, detailed renderings, and a premium selection of plants and materials, the Gold Package provides a high-end experience tailoredto the unique features of your landscape.

Clients enjoy fully customized furniture setups, integrated lighting, premium water features, andayear-round after care plan to maintain the garden’s beauty. This package is ideal for those looking to invest in a sophisticated, personalized outdoor space that serves as atrueextension of their home.

What does the Gold Package include?

A fully personalized outdoor experience, with high-end plants, custom furniture, and premium hardscape.

Can Iadd luxury features?

Yes, options include premium pools, waterfalls, and bespoke water features.

What furniture choicesareavailable?

Fully customizable outdoor living setup, including BBQ and loungeareas.

Is lighting fully integrated?

Yes, acomplete lighting system tailored to your landscape design.

What’s included in theaftercare service?

Seasonal follow-ups, adetailed care guide, and year-round support.

Who will be my main contact?

Our dedicated team oversees each stage, providing seamless communication.

Who handles the construction of my garden?

We recommend experienced contractors who share our commitment to quality and crafts manship. They’ll handle all aspects of construction,and we’ll be there to provide oversight at critical points.

What’s the timeline for construction?

Once your design isfinalized, the timeline is typicallyas follows:
•Pricingand negotiation: 2-4 weeks
•Contractfinalization: 2-3 weeks
•Construction: 1-2 months for curated gardens, 2-4 months forcustom projects, or longer ifadditional features like a poolare included

Can my existing contractor handle the project?

While it’s possible, we strongly recommend specialized landscape contractors who have experience with the detailed requirementsof garden installations. This ensures the design’s full potential isrealized.

Will Pots & Pines oversee construction quality?

Yes, through ourDesign Supervision service, we closely monitor the construction phase to ensure your vision is executed with exceptional detailandcraftsmanship. We’ll hold regular check-ins to review progress and address any quality concerns.

What does Design Supervision include?

Our Design Supervision service covers:

•Enhancementsandadjustments during construction for optimal functionality
•Qualityassurance through regular site visits
•Practicality checks to ensureall elements, like seatingand layout, meet yourneeds

This proactive approach helps us catch potential issues early, preserving both time and resources.

Does Design Supervision cover project management?

No. While Design Supervision ensures your project aligns with the design vision,day-to-day management remains with the contractor. We focus on quality controland design consistency, ensuring that thefinal result meets your standards.

What is the investment for Design Supervision?

Our Design Supervision services start from5% of the project’s build cost. This investment enhances thefinal result, ensuring that your landscape visionr eaches its full potential.

Who maintains my new landscape?

For consistency, we recommend that the original contractor handles maintenance. This approach ensures continuity and helps protect your investment, as the team already understands the details of your garden.

Will youassist with permitsandapprovals?

Your contractor typically handles permitapplications. Iffeatures like poolsare included, we coordinate with your contractor to review plans before submission to ensure they align with our design.

Isan irrigation system included?

We recommendand plan foran efficient irrigation setup. Formore complex needs, we can connect you with a specialist to design a system that suits your budget and garden’s requirements.